Privacy Policy

Privacy Policy (Puryear Farms)

Effective Date: March 16, 2026

Puryear Farms (“Puryear Farms,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, or use our services.

Information We Collect

We may collect the following types of information:

Information you provide to us

  • Name, email address, phone number, service address, and other details you submit through forms, phone calls, emails, or in-person communications
  • Service details, preferences, and notes related to estimates or service requests
  • Communication preferences (including SMS/text opt-in status)

Information collected automatically

  • Website usage data (such as pages visited, time on site, and referring website)
  • Device and browser information (such as IP address, device type, and browser type)
  • Cookies and similar tracking technologies (see “Cookies & Analytics” below)

How We Use Your Information

We use your information to:

  • Provide estimates, schedule service, and perform services you request
  • Communicate with you about appointments, service updates, billing, and customer support
  • Send marketing messages (email or SMS) only when you’ve opted in or where permitted by law
  • Improve our website, services, and customer experience
  • Maintain records for business, legal, and compliance purposes
  • Prevent fraud and protect the security of our business and customers

Text Messaging (SMS)

If you opt in to receive text messages from Puryear Farms, we may send:

  • Service messages (appointment reminders, schedule updates, estimate/service updates)
  • Marketing messages (seasonal offers, service reminders, promotions)

Opt out anytime by replying STOP. For help, reply HELP or contact us at:
Phone: 615-452-8948
Email: info@puryearfarms.com

How We Share Information

We do not sell your personal information.

We may share information with:

  • Service providers who help us operate our business (e.g., CRM systems, scheduling tools, payment processors, marketing platforms, website hosting, analytics providers)
  • Professional advisors (e.g., accountants, attorneys) when necessary
  • Legal/compliance when required by law, subpoena, or to protect rights, safety, and property
  • Business transfers if we are involved in a merger, acquisition, or sale of assets (information may be transferred as part of that transaction)

Important: SMS Consent Is Not Shared

SMS opt-in consent and phone numbers collected for SMS communications are not shared with third parties or affiliates for their own marketing purposes.
(We may use service providers to send messages on our behalf.)

Cookies & Analytics

Our website may use cookies and similar technologies to:

  • Enable website functionality
  • Understand website traffic and performance
  • Measure marketing effectiveness (for example, tracking which campaigns brought visitors to our site)

You can control cookies through your browser settings. Some features of the site may not function properly if cookies are disabled.

Data Retention

We keep personal information as long as needed to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We take reasonable administrative, technical, and physical measures to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You may:

  • Request access, correction, or deletion of your personal information (subject to legal and operational requirements)
  • Opt out of marketing emails using the unsubscribe link in the email
  • Opt out of marketing texts by replying STOP

To make a request, contact us at: info@puryearfarms.com

Children’s Privacy

Our services and website are not intended for children under 13, and we do not knowingly collect personal information from children.

Contact Us

If you have questions about this Privacy Policy, contact us:

Puryear Farms
Email: info@puryearfarms.com
Phone:615-452-8948
Mailing Address: 1490 Cherokee Road Gallatin, TN 37066